Duration: 7 hours and 37 minutes

Affected Components:

Jul 13, 12:26:00 GMT+0
Resolved - This incident has been resolved..

Jul 13, 07:04:00 GMT+0
Monitoring - The root cause has been addressed, queues will now process and the delay should be gone in about an hour..

Jul 13, 05:31:00 GMT+0
Identified - The issue has been identified and a fix is being implemented..

Jul 13, 04:49:00 GMT+0
Investigating - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost, we are investigating the root cause of this delay. Once we are back to normal processing speed reporting tools will caught up with accurate data..