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  <title>ChartMogul Status - Incident history</title>
  <updated>2022-07-13T04:49:00.000+00:00</updated>
  <author>
    <name>ChartMogul</name>
  </author>
  
<entry>
  <id>tag:chartmogul.instatus.com,2005:Incident/cl5l1rx9195880nmn4xfwkti1s</id>
  <published>2022-07-13T04:49:00.000+00:00</published>
  <updated>2022-07-13T12:26:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://chartmogul.instatus.com/incident/cl5l1rx9195880nmn4xfwkti1s"/>
  <title>Data Processing Delays</title>

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  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 37 minutes</p>
    <p><strong>Affected Components:</strong> ChartMogul App, ChartMogul API</p>
    <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>12:26:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>07:04:00</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The root cause has been addressed, queues will now process and the delay should be gone in about an hour..</p>
<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>05:31:00</var> GMT+0</small><br /><strong>Identified</strong> -
  The issue has been identified and a fix is being implemented..</p>
<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>04:49:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost, we are investigating the root cause of this delay. Once we are back to normal processing speed reporting tools will caught up with accurate data..</p>

        ]]>
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